Turkcell

Turkcell is the largest cellular provider in Turkey with over 30 Million subscribers and an annual revenue of $3.4 billion. Founded in 1994, Turkcell has experienced explosive growth and with that came a windfall of content.

An effort was underway to provide a knowledge portal to all employees allowing fast, effective and secure discovery and access to data. P8, as the enterprise content standard, was to support the knowledge management portal in a seamless and practical manner.

Goals

  • Content classifications, storage methods and security were reviewed to ensure implementation of a security model that can grow with the company, yet remain flexible and effective for each business role.
  • Best practices input on how to best integrate P8 technologies into the Turkcell Knowledge Management portal. This involved the practical aspects of rapid delivery, future extensibility, and business role usability and ergonomics.
  • A review of the current infrastructure and suggested changes to improve scalability, high availability and disaster recovery
  • A review of the use of Business Process Management in Turkcell.
  • Proper methods of packaging and deploying applications in an enterprise.
  • Best practices for project scoping, team structures, and implementation methodology.

Solution

In order to manage content in the enterprise, Turkcell chose to leverage FileNet P8 product suite. An effort was undertaken to migrate data from their substantial existing content repositories (SharePoint Portal applications and shared network folders) to IBM FileNet P8. Turkcell approaches challenges from an enterprise perspective. An effort was underway to provide a knowledge portal to all employees allowing fast, effective and secure discovery and access to data. Vega was engaged to provide an enterprise information and content architecture to facilitate more consistent access to information.

Results

Vega worked closely with Turkcell IT team to design an enterprise level architecture solution. Turkcell was able to reach their goals in optimizing information access across a large organization.

Resources

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