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Wellpoint

Vega has provided expertise and mentoring to WellPoint through the entire process as trusted partners and acknowledged experts.

WellPoint is one of the largest health insurance providers in the United States. One of every nine Americans is a member of a WellPoint affiliated health plan. WellPoint leverages IBM FileNet Panagon and P8 technologies to consolidate key content and to drive business processes through automated workflow applications.

Vega ECM has worked with WellPoint for years planning and transitioning their substantial content management initiatives from Panagon Image Services to FileNet P8. This initiative includes the consolidation of over a dozen subsidiary content management systems and federation of over three billion documents. Vega has provided key insights into proper planning of such a large undertaking and has assisted WellPoint in the transition process.

This substantial undertaking has been in progress for two years and includes multiple initiatives:

  • Consolidation of all structured content repositories to leverage IBM FileNet P8
  • Transition of legacy workflow applications to a standard case framework developed for P8
  • Standardization of base processes across subsidiaries through automation
  • Centralization of Authentication and Authorization techniques for content and process
  • Automation of records and life-cycle management

Clearly, this is a vast undertaking, and Vega has provided expertise and mentoring to WellPoint through the entire process as trusted partners and acknowledged experts. Vega provides multiple principal resources in managerial and technical mentoring roles, helping WellPoint leverage key staff, low-cost contractors and internal costs for maximum benefit to their organization.

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